We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Souzagad may collect and use Users’ personal information for the following purposes:
To improve customer service: Information provided by Users helps us respond to customer service requests and support needs more efficiently.
To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Protection of Information
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above
Sensitive Personal Information (SPI)
Sensitive Personal Information (SPI), as defined by Section 43a of the Indian IT Act 2000, as collected by us shall be protected with reasonable security features, as expected under the IT Act. User passwords are never stored in the clear and are never known to us. Bank account details of the Host are collected with a view to facilitate payments and the same are never shared with any party other than our Bankers for the purpose of funds transfers. Credit Card information is never stored by us and is directly entered by the user in the Payment gateway’s payment page presented.
We use Payment Gateway Razorpay which is certified for PCI Compliance. Souzagad.com does not store any credit card information of its users. No other SPI is collected, stored or processed by us.